Shipping policy
Delivery Policy for SELAH SHOP
1. Shipping Locations: We deliver across all major cities and towns. Remote areas may require additional delivery time.
2. Processing Time: Orders are processed within 1–2 business days. Delivery timelines vary based on location and will be communicated at checkout.
3. Shipping Charges: Shipping fees, if applicable, will be displayed at checkout. Orders above a certain value may qualify for free delivery.
4. Tracking: Once your order is shipped, a tracking number will be provided to monitor delivery status.
5. Delays: While we strive for timely delivery, unforeseen circumstances like weather or courier issues may lead to delays. We’ll keep you updated in such cases.
Cancellation Policy for SELAH SHOP
1. Order Cancellation by Customer:
• Orders can be canceled before they are shipped. Once shipped, cancellations are not allowed.
• To cancel, contact our customer support with your order details.
2. Order Cancellation by SELAH SHOP:
• We reserve the right to cancel an order due to stock unavailability, payment issues, or other unforeseen circumstances.
• If canceled, customers will be notified promptly and receive a full refund if payment was made.
3. Refund Timeline: Refunds for canceled orders will be processed within 5–7 business days.